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Legal Notice

Any use of this Site must comply with these terms and conditions of use.

Website published by:

The usage of this website shall be conducted in accordance to following terms.

Legal name of the Company:

Air Liquide Polska Sp. z o.o.

Address of the corporate headquarters:

Air Liquide Polska Sp. z o.o.
Str. Jasnogórska 9; 31-358 Krakow, Poland

Intellectual Property

Air Liquide Polska Sp. z o.o. ("AIR LIQUIDE" or "we") offers visitors and users access to this website based on (and assuming) your acceptance of the following terms. AIR LIQUIDE hereby grants you a nontransferable, nonexclusive license to access, download and use this website solely for your personal use. We may, at our sole discretion, add, delete or change some or all the features provided on the website at any time or terminate this license. All materials, including but not limited to the configurations, displays, screens, and all information appearing on or displayed in connection with or contained by AIR LIQUIDE on this website are protected under all applicable laws and regulations.

AIR LIQUIDE owns, reserves and retains all property rights, including copyrights, to this website and its contents. The trademarks, service marks, trade names, logos and other indications of origin, including but not limited to AIR LIQUIDE’s domain name, displayed on this website are registered and unregistered trademarks of AIR LIQUIDE or a third party that has granted AIR LIQUIDE the right to use them on this site. Nothing contained herein should be construed as granting the browser  or user any license or right to use any trademark displayed on the site without the prior written consent of AIR LIQUIDE or the third party.  AIR LIQUIDE and/or third-party content providers remain the owners of the information displayed on this website and the user does not acquire any of ownership rights by printing or downloading any of the information or otherwise making use of the website’s features.

For your convenience, AIR LIQUIDE provides links to other sites and links to this site may be provided from other sites, either known or unknown to AIR LIQUIDE  AIR LIQUIDE is not responsible for the content of any site that is linked to or from this site and links do not imply that AIR LIQUIDE sponsors, licenses, endorses or is otherwise connected to the site, the products or services described therein, or its owner, or that AIR LIQUIDE has authorized the linked site to use any trademark, trade name, logo or other material belonging to AIR LIQUIDE. 

The terms and conditions pertaining to the use of this website are governed by Polish law. The courts of Poland shall have exclusive jurisdiction to settle any dispute arising from the use of this website. 

Respect for Privacy and Use of Personal Data

The privacy and the security of your information are important to us. AIR LIQUIDE's policy is to respect and protect the privacy of the users of this web site, we will not voluntarily disclose individually identifiable about our customers or other users of our website to any third party without first receiving that user's permission.

Ethics and use of collected data

AIR LIQUIDE only asks for certain types of personal information when using the website.
The Controller of your personal data is Air Liquide Polska Sp. z o.o.
In a few areas on our website, including order fulfillment and online customer support tools, we ask you to provide information that will enable us to enhance your site visit assist you with technical support issues, or follow up with you after your visit. Unless the requested information is necessary for request fulfillment, you will be informed and it will be totally optional for you to provide it or not. We may ask for your name, email address, phone number, street address, type of business, customer preference information, customer number, as well as other similar personal information that is needed for us to provide you with services.

As a result of the entry into force of the Regulation of the European Parliament (EU) 2016/679 of 27 April 2016 on the personal data protection, AIR LIQUIDE informs how your data can be processed.

Your personal data may be processed for the following purposes:

Your data may be processed for the purpose of performing the contract in which you are defined as a Party. art. 6 par. 1 point b of GDPR
Providing the good quality of products and services, as an answer to your needs, is our priority. Throughout the duration of the contract we may send you surveys with a request for feedback so that you can let us know what else could be done better. Please be assured that we will send these surveys with such a frequency and in such a way that they are not burdensome for you and do not violate your right to privacy. At the same time, you have the right to demand that we stop sending such content. art. 6 par. 1 point b and f of GDPR, as the legitimate interest of the Controller, which is to improve the quality of services and their adjustment to the needs of customers.
Your data may be processed in order to submit a commercial offer to you. art. 6 par. 1 point b of GDPR and art. 6 par. 1 point a of GDPR
Your data may be processed in order to pursue claims for business activity. art. 6 par. 1 point f of GDPR
Your data can be processed for the purpose of keeping accounting books and tax documentation. art. 6 par. 1 point c  of GDPR regarding  art. 74 par. 2 of the Accounting Act


AIR LIQUIDE also processes the personal data you provide in the course of your dealings and communications with us, such as your email exchanges, your discussions using tools and platforms provided by AIR LIQUIDE, or in connection with the virtual workspaces and collaborative tools used by AIR LIQUIDE. These treatments are based on the legitimate interest of AIR LIQUIDE to ensure the relationship with you by dealing with your requests, questions etc. and to improve the quality of the service provided, and aim to make these tools available ensure and control their appropriate use, as well as the security of the computer system and the confidentiality of the information.

Providing of personal data which does not result from the law is voluntary, however, refusal to provide the data may result in the refusing to performance of the contract.

The length of time of data processing depends on the purpose of data collection:

  • In case of processing your data in order to perform the contract or to ensure the quality of products and services, your data will be stored for a year from the termination of the contract to which you are a Party.
  • In case of processing your data as contact details of a potential contractor, personal data are processed for a period not longer than 3 years.
  • In case of processing your personal data for the purpose of pursuing claims related to the business activity, your personal data will be stored during the limitation period for claims, which is specified in the law.
  • In case of processing your personal data for the purpose of keeping accounting books and tax documentation, your personal data will be stored for the period required by the applicable law regarding the storage of accounting and tax documentation.

Passive personal data collection

Some of the personal data stored on our server is provided by you voluntarily when you complete forms online, while other data are collected automatically.

In order to improve user browsing experience on  our sites and for statistical analysis purposes, AIR LIQUIDE automatically collects certain data when you visit our sites:

  • Your IP address: an IP address is assigned to your computer by your Internet Service Provider so that you can access the web,
  • The date and time you visit to the site and the pages you view,
  • Your computer’s operating system and the internet browsing software used,
  • Your login, if you browse restricted areas of the site,
  • Your browsing history within AIR LIQUIDE websites and the duration of your connection.

Depending on the case, we process such data with your consent when the law requires it (for example, in the case where the deposit of some cookies on your terminal requires the collection of your consent) or on the basis of our legitimate interest in proposing a website and improve its performance.

We recommend that you also read our page about cookies.

Recipients of personal data

Your personal data may be disclosed to:

  • entities cooperating with AIR LIQUIDE in purpose of performing the contract;
  • our providers of technical and organizational services;
  • providers of legal and advisory services and supporting AIR LIQUIDE in pursuing due claims (in particular law firms, debt collection companies);
  • entities belonging to Air Liquide S.A. Capital Group.

If the data is disclosed to the above-mentioned entities, this will be done in a manner that guarantees secrecy and security of information exchange.

Transfer of Personal Data Outside the European Economic Area

Due to the fact that we have recourse to other providers, e.g. in the field of IT or hosting solutions, your personal data may be transferred outside the European Economic Area (the European Union countries as well as Iceland, Norway and Liechtenstein). However, we assure you that in such case the transfer of data shall be carried out on the basis of an appropriate agreement between AIR LIQUIDE and this provider, containing standard data protection clauses adopted by the European Commission.

Moreover, because of the international dimension of the group and its organisation, AIR LIQUIDE transfers your personal data within its entities located in countries not members of the European Economic Area. These transfers are covered by "Binding Corporate Rules" approved by the competent authorities for the protection of personal data. The documents are available under the following link.

Confidentiality of the Data Collected

AIR LIQUIDE uses your personal information exclusively for the specific purposes described above. The information that you provide to us will remain confidential and will be used only in connection with your relationship to AIR LIQUIDE and/or one of its affiliated companies as a customer. This information will never be released or sold to any third party for commercial or prospecting purposes.

Your Rights with Respect to Your Personal Data

In accordance with the applicable regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have a right of access, rectification and erasure of the personal data which concern you, the right to oppose, for reasons relating to your particular situation, to the treatment of your personal data, as well as the right to set guidelines regarding the fate of your personal data post-mortem.

In addition, in some cases you may request to receive the personal data you have provided to us or, where possible, to send it directly to another controller. In certain circumstances, you also have the right to obtain the limitation of the processing of your personal data.
For data processing requiring consent from you, you have the right to withdraw your consent at any time. The exercise of this right does not affect the lawfulness of consent-based treatment prior to withdrawal.

For any request or complaint relating to the processing of your personal data and the exercise of your rights, you can contact the Data Protection Officer designated by AIR LIQUIDE 

  • by regular post:
    Laurence Thomazeau, Data Protection Officer
    75, quai d’Orsay - 75007 Paris, France
  • by sending an email to:
  • or by using the contact form available here.

You also have the right to file a claim with the competent authority for the protection of personal data.


AIR LIQUIDE reserves the right to modify or complete this terms at any time. All such updates will be flagged on the homepage of the website and you are advised to read this terms every time you access the AIR LIQUIDE website. All such modifications or additions to this terms are applicable as soon as they are posted on the website.